Returns Policies & Procedures

Legacy Equipments aims to provide reliable products and customer service. If you need to return an item, please review the following policies and procedures carefully before submitting a request.

Return Authorization

All returns require prior authorization from Legacy Equipments.

Customers must contact our support team to request a Return Merchandise Authorization (RMA) before sending any product back. Returns received without authorization may be refused.

Email: info@legacyequipments.com
Phone: (302) 244-7185

Return Eligibility

Return requests must be submitted within 15 days of delivery.

Returns may be accepted if:

• The product received is damaged or defective.
• An incorrect item was shipped.
• The item does not match the confirmed order.

Legacy Equipments reserves the right to inspect returned items before approving refunds or replacements.

Return Shipping

Customers are responsible for return shipping costs unless the return is due to an error on our part.

We recommend using a trackable shipping service, as Legacy Equipments is not responsible for lost or damaged return shipments.

Refunds

Approved refunds will be issued to the original payment method after inspection and approval.

Processing times may vary depending on your payment provider or financial institution.

Damaged or Incorrect Orders

If your order arrives damaged or incorrect, please notify us within 48 hours of delivery.

Customers may be asked to provide photographs to assist with claim processing.

Order Cancellation

Orders may be cancelled before shipment by contacting customer support.

Once an order has been processed or shipped, cancellation may not be possible.

Policy Changes

Legacy Equipments reserves the right to update these policies at any time without prior notice. Updates become effective once posted on the Website.

Contact Information

Legacy Equipments
Operated by Sando International LLC

Email: info@legacyequipments.com
Phone: (302) 244-7185

Business Address:
8 THE GREEN STE A
DOVER, DE 19901

Return Address:
1508 Avenue S Suite SA
Brooklyn, NY 11229